Privacy policy.

Effective Date: July 3, 2025

Last Updated: July 3, 2025

1. Who We Are

Support Local LLC (“Support Local,” “we,” “our,” “us”) operates SupportLocalEvent.com and related registration forms, email campaigns, and SMS programs (collectively, the “Services”).

2. Information We Collect

  • Information you provide: Name, company, email, mobile number, social handles, payment data (if you buy vendor/sponsor packages). Used for event registration, vendor onboarding, and customer support.

  • Automatically collected: IP address, device/browser type, cookie identifiers, referring URL. Used for site security, analytics, and personalization.

  • Communications: Email or SMS content, support tickets. Used for transactional notices and, with consent, marketing.

3. How We Use Your Information

  • Confirm event registrations, purchases, and schedule updates

  • Send transactional and, with separate express consent, marketing or promotional SMS/MMS or email (see Section 7)

  • Improve and secure the Services

  • Comply with legal obligations

4. Sharing & Selling

We do not sell or share mobile numbers, opt-in data, or consent information with third parties for their own marketing. We disclose personal data only to vetted service providers (e.g., payment processors, email/SMS platforms) under written contract, or when required by law.

5. Cookies

We use first-party cookies and similar technologies for authentication, analytics, and remembering preferences. You can disable cookies in your browser, but some features may not function properly.

6. Your Rights

  • GDPR (EEA/UK): You may access, correct, delete, restrict, port, or object to processing.

  • CCPA/CPRA (CA): You have the right to know, delete, and opt out of the “sale” of your data (we do not sell it). To make a request, email support@supportlocalevent.com.

7. Text-Message Program

By entering your mobile number and checking the consent box, you agree to receive recurring automated SMS/MMS from Support Local about event updates, reminders, and exclusive offers. Message frequency varies. Message and data rates may apply. Text STOP to cancel, HELP for help. Carriers are not liable for delayed or undelivered messages.

8. Security & Retention

We use TLS encryption in transit and AES-256-equivalent safeguards at rest. Data is retained only as long as needed for the purposes described above or as required by law.

9. Children

The Services are not directed to children under 13. If we learn we’ve collected such data, we will delete it promptly.

10. Changes

We will post any updates on this page and, if changes are material, notify you via email or the Site.

11. Contact

support@supportlocalevent.com

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